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Winter Cycling Offer: 10% OFF on your entire order

WARRANTY POLICY

WARRANTY POLICY

WARRANTY POLICY

Warranty Statment

-          Warranty is non transferrable and applies to the original purchaser only. 

-          Proof of purchase is required with all potential warranty claims.

-          Claims under this Warranty must be made through the retailer where the bicycle or the Croder component was purchased.

-          CRODER does not cover general wear and tear, crash damage or products that have been modified. 

-          Claims under the Croder Warranty are assessed by Croder.

 

If you wish to make a Warranty claim, please return the Croder product to the dealer where you bought it, with your dated purchase invoice. If the product is defective, and is under Warranty, CRODER will repair or replace it without addition charge instead of refunds.

 

We recommend you insure your package to against damage or loss. 

Croder is not responsible for packages lost or damaged. Please remove all accessories before shipping. Defective Croder products which be replaced under Warranty will not be returned.

 

Warranty Period

CRODER guarantees to the original purchaser for the period of :

-          1 year warranty for COMPONENTS from the date of original purchase.

-          2 years warranty for WHEELSETS from the date of original purchase.

 

Warranty Limitations

➊ This Warranty does not apply to products that have been incorrectly installed and/or adjusted according to the respective Croder technical installation manual.

➋ This Warranty does not apply to damage to the product caused by a crash, impact damage, abuse of the product, non-compliance with Croder specifications of usage or any other circumstances in which the product has been subjected to forces or loads beyond its design.

➌ This Warranty does not apply normal wear and tear. Wear and tear parts are subject to damage as a result of normal use, failure to service according to Croder recommendations and/or riding or installation in conditions or applications other than recommended.

➍ This Warranty shall not cover damages resulting from commercial (rental) use.

➎ This Warranty does not apply normal wear and tear for bearings.

➏ This Warranty does not apply normal wear and tear for spokes.

➐ This Warranty does not apply normal wear and tear for CoroPads (brake pads).

➑ This Warranty does not apply to damage related to a crash, impact and normal wear and tear.

 

PRODUCT REGISTRATION

WHY SHOULD REGISTER THE PRODUCT

Registering your CRODER products will activate the 2 years warranty 

and you only need to send us your registration number, you can get the quickly and quality service.