Privacy Policy
To providetransparency about this website’s privacy protection policy:
CRODER CYCLING (hereinafter referred to as "this website") iscommitted to ensuring your peace of mind while using this website. Tofacilitate your understanding of how we collect and process your personal data,we hereby outline the following policy (hereinafter referred to as "thispolicy"). This policy applies to our website and any interactions you havewith us.
If there are any changes to this policy, we will reflect them on this page andnotify you by email where appropriate.
To protect your rights and ensure immediate effectiveness, please read thefollowing carefully:
Who WeAre？
I. Asset out in our terms and conditions, this Website is operated by CRODERCYCLING, whose registered address is No. 65, Dadun 4th St., Nantun Dist.,Taichung City
CRODER CYCLING is the data controllerin respect of personal data collected when you browse this Website and purchaseour products. If you have any queries regarding our use of your personal dataor this privacy policy, you can email to [info@crodercycling.com]。
CRODER CYCLING takesappropriate technical and organizational measures to protect againstunauthorized or unlawful processing of your personal data, including encryptingyour data to applicable industry standards. Where we have given you (or whereyou have chosen) a password that enables you to access certain parts of oursite, you are responsible for keeping this password confidential. We ask younot to share a password with anyone.
Informationwe may hold about you
When youregister to use our Website, purchase a product, register to receive ouremails, register for our membership or loyalty services, enter a competition orpromotion run by the Group or contact us, personal data you provide, such asyour name, date of birth, contact details (including social media accounts),telephone number, transaction history, log in and payment information, andgender may be collected along with proof of identity (ID).
When youbrowse our Website or App, whether or not you are registered, purchase aproduct, register to receive our marketing email, receive and open or click ouremails, we and our partner advertising networks, advertisers and advertisingaffiliates (Third Party Advertisers), will collect user information such asyour location, language, assumed gender, IP address, when you visited ourWebsite, how you arrived on our Website, where you visit after our Website, thepages you visited, how long you spend browsing individual pages on our Website,any products you have viewed, purchased, or put in your basket, and the browser(where applicable) and device you used to access our Website.
How wemay use your personal data
We may useyour personal data in the following ways:
l To fulfill your order, includingproviding the data to logistics providers or other relevant third parties；
l Provide the services you requested,including membership programs；
l Recommend products or services thatmay interest you；
l Maintain and update your accountinformation；
l Optimize the user experience of ourwebsite, applications, and stores；
l Measure and analyze the effectivenessof our advertising；
l Ensure website and network security；
l Process payments and preventfraudulent activities；
l Evaluate and handle your servicerequests.
We can only use your personal data if we have aproper reason for doing so, e.g. ：
· forthe performance of our contract with you or to take steps at your requestbefore entering into a contract;
- for our legitimate interests or those of a third party；
· whereyou have given consent.
A legitimateinterest is when we have a business or commercial reason to use yourinformation, so long as this is not overridden by your own rights andinterests, such as to provide appropriate marketing and to maintain ourservices.
How longwe keep your information
We will notkeep your personal data for any purpose(s) for longer than is necessary and wewill only retain the relevant personal data that is necessary in relation tothe purpose.
e.g.：
- We will retain the personal data you provided on registering an account on our Website so long as that account remains in existence；
- In the case of any contact you may have with our customer services department, we will retain those details for as long as is necessary to resolve your query and for a short period after the query is closed；
- On making a purchase through our Website, we will retain certain limited personal data such as your name, email address and postal address until you ask us to update or delete those details for the purpose of reporting new and existing users to our affiliate advertisers. We retain transaction information for longer if required by law. We will retain data regarding your website browsing history for a similar period.。
How wemight share your personal data
- Internal staff of CRODER CYCLING；
- Third parties who collaborate with us to provide products and services.；
- To disclose your information to law enforcement or other regulatory authorities for compliance, crime prevention, or legal requirements.
We onlyshare your information when necessary and ensure that third parties takeappropriate protective measures.
Where westore your personal data
The personaldata that we collect from you may be transferred to and stored outside theEuropean Economic Area ("EEA"). It may also be processed by staffoperating outside the EEA who work for us or for one of our suppliers, thirdparty providers, including, Direct Supply partners and middleware providers.Where we do so, the third country's data protection laws will have beenapproved as adequate by the European Commission, or other applicable safeguardsare in place.
Yourrights
Under the[UK] GDPR, you have the following rightswhich, in most cases, you can exercise free of charge:
| Right of Access This is commonly referred to as a Subject Access request or ‘SAR’. | The right to be provided with a copy of your personal data and to certain other supplementary information that this Privacy Policy is already designed to address. |
| Right to Rectification | The right to have inaccurate personal data rectified e.g., if you consider that your personal data is incorrect, out of date, or incomplete. |
| Right to Erasure This right is also known as ‘the Right to be Forgotten’. | The right to require us to delete your personal data. This right is not absolute and only applies in certain circumstances. |
| Right to Restrict Processing | The right to restrict the processing of your personal data where you may have a particular reason for wanting the restriction. This right is not absolute and only applies in certain circumstances. |
| Right to Data Portability | The right to receive personal data that you have provided to us in a structured, commonly used, and machine-readable format. It also gives you the right to request that we transmit this data directly to another data controller. |
| Right to Object | The right to object to the processing of your personal data at any time. This effectively allows you to stop or prevent us from processing your personal data. The right to object only applies in certain circumstances. You have the absolute right to object to the processing of your personal data if it is for direct marketing purposes (refer to section below). |
| Rights related to automated decision-making including profiling | The right not to be subject to a decision based solely on automated processing (including profiling) that produces legal effects concerning you or similarly significantly affects you.
|
If you would like to exercise any of these rights, please email
to：
CRODER CYCLING TEAM
Email：info@crodercycling.com
If we choosenot to action your request, we will explain the reasons for our refusal.
To maintainthe security of our customer's personal details, we may need to request proofof identity before we disclose personal data to you in response to any of theabove requests.
How canyou stop the use of your personal data for direct marketing?
There areseveral ways you can stop direct marketing communications from us：
1. Clickthe ‘unsubscribe’ link in any email communication that we send you. We willthen stop any further emails from us.
2. If you have an account, log in intoyour account, visit the ‘My Account’ area and change your preferences.
- Email to CRODER CYCLING TEAM：info@crodercycling.com。
Please notethat you may continue to receive communications for a short period afterchanging your preferences while our systems are fully updated.
How tocomplain
We hope thatthe Data Protection team can resolve any query or concern you may raise aboutour use of your personal data.
However, ifyou feel that your personal data has not been handled correctly, or you areunhappy with our response to any requests you have made to us regarding the useof your personal data, you have the right to lodge a complaint to CRODERCYCLING TEAM：info@crodercycling.com
CookiePolicy
This policyexplains what cookies are, how we use them and how you can switch them off.
What areCookies and other tracking technologies?
Cookies aresmall files which are stored on your internet browsing device (e.g. computer,tablet, or phone) when you visit one of our websites, use our app, receive andopen or click into our emails or see one of our adverts elsewhere on theinternet. Cookies don't store personal details such as your credit carddetails, your name or your date of birth. They play an important role inhelping us to enhance the usability and performance of our websites and yourexperience using them. Some cookies are also essential to enable you to movearound our website and use its features. Other tracking technologies, like webbeacons, clear GIFs, page tags and web bugs, are used to understand how peopleare using our services and to target advertising.
As well asthe cookies we use on our website, we use cookies and similar technologies inour emails. These help us to understand whether you’ve opened an email and howyou’ve interacted with it. If you don't want to accept cookies in emails, youcan set your browser to restrict or reject cookies, or you can close the emailbefore downloading any images or clicking on any links.
When youfirst use our Website, we will ask you to consent to our use of cookies andgive you information about them. If you continue to browse our website anddon't take steps to change your preferences, you are consenting to our use ofcookies.
Whattypes of Cookies do we use?
Our Websiteuses session cookies and persistent cookies. Session cookiesoperate from the moment you enter the website until the moment you leave. Onceyou log off, session cookies are deleted. Persistent cookies will not bedeleted after each session.
Strictlynecessary cookies are essential to our website. If these are disabled, yourexperience on our website may be interrupted and you may not be able to use ashopping basket or make payment. Performance cookies collect anonymous dataabout visitors. We use the data to improve your future experience and identifyissues that our users may be experiencing.
Functionalitycookies customisethe look and appearance of our Website. For example, a functionality cookiewill remember your username and language preferences next time you visit.
Targetingor advertising cookiesdeliver advertisements which are tailored to your web activity. A targetingcookie tracks what you click on whilst on our website and may share details ofwhat you click on with other organisations (such as advertisers).
Thesecookies can also help us to measure the effectiveness of an advertisingcampaign.
Third-partycookies may be used on our website by approved organizations to provideservices on our website.
